Legal Information and Policies

Privacy Policy

IMPATH Inc. (hereinafter referred to as "the Company") establishes the following Privacy Policy regarding the handling of customers' personal information in our business and various services provided (hereinafter referred to as "the Service").

1. Definition of Personal Information

Personal information refers to information that can identify a specific individual, such as name, email address, organization name, location, phone number, and social network service account (including information that, although not sufficient on its own to identify a specific individual, can be easily collated with other information to enable identification). Unique information of communication devices, information other than personal information contained in cookies, and IP address information are not considered personal information by the Company as they cannot identify a specific individual on their own.

2. Acquisition of Personal Information

The Company acquires personal information from customers through the following methods: information provided directly by the customer, information obtained from other services when the customer permits linkage with the Service, or information collected by the Company as the customer uses the Service. The Company will acquire personal information in a legitimate manner and will not obtain personal information through deception or other fraudulent means.

3. Purpose of Using Personal Information

The Company will use the acquired personal information for the following purposes or to the extent necessary to achieve these purposes.

  1. To register for the Service, verify identity, calculate usage fees, and provide, maintain, protect, and improve the Service
  2. To notify customers about information related to the Service, updates, events, campaigns, and changes to the terms and conditions
  3. To respond to inquiries and provide guidance regarding the Service
  4. To handle actions that violate the Company's terms and other regulations related to the Service
  5. To create statistical data regarding the use of the Service
  6. For planning, proposing, or implementing future improvements to the Service
  7. To distribute or display advertisements by the Company or third parties
  8. To send postal mail, goods, etc., to customers
  9. For other marketing purposes

4. Provision, Entrustment, and Shared Use of Personal Information with Third Parties

The Company will not provide customers' personal information to third parties except in the following cases:

  1. When the customer has given consent
  2. When the customer violates the Company's terms, and the Company has sufficient grounds to determine that disclosure of personal information is necessary to protect its rights, property, or services
  3. When necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent
  4. When it is necessary to cooperate with national or local governmental authorities or their entrusted entities in carrying out duties prescribed by law, and obtaining customer consent may impede the execution of those duties
  5. In cases of business succession due to mergers, company splits, business transfers, or other reasons, including the provision of personal information
  6. When permitted by the Personal Information Protection Law or other applicable laws
The Company may entrust the handling of personal information to subcontractors within the scope necessary to achieve the intended purposes. In such cases, the Company will thoroughly examine the eligibility of subcontractors, conclude confidentiality agreements, establish a system for proper information management, and supervise the subcontractors accordingly.

5. Supervision and Education of Employees Regarding the Handling of Personal Information

The Company will clarify internal regulations on the handling of personal information and appropriately supervise and educate all employees to ensure proper handling of personal information.

6. Inquiries Regarding Personal Information

The Company will appropriately respond to questions and complaints related to personal information, requests for deletion by the customer, and other inquiries. For inquiries regarding personal information, please contact us through the inquiry form on the Company's website.

7. Compliance with Laws and Regulations

The Company will comply with the "Act on the Protection of Personal Information," the "Telecommunications Business Act," other laws and regulations related to personal information protection, relevant guidelines, and this Privacy Policy in handling personal information.

8. Changes to the Privacy Policy

When changes are made to the Privacy Policy, the changes will be announced by updating this page. The revised Privacy Policy will take effect from the date indicated as the revision date on the site.

(Supplementary Provisions) Established on September 9, 2013